About thetrainline.com | Media Centre

About us

saving people
on train tickets

About thetrainline.com

thetrainline.com is the leading online provider of rail tickets for rail travel in the UK* by value of tickets sold, with a mission to help rail passengers save money, time and hassle. Customers booking Advance fares with thetrainline.com or via the mobile app can save an average of 43% versus booking on the day of travel (limited availability & routes). Since it was established in 1997, thetrainline.com has developed a robust and scalable core IT platform with a strong focus on customer-driven innovation. The Company's consumer website and mobile apps received an average of 20.8 million visits per month for the 12 months ended 8 November 2014, and the mobile apps, with 7.4 million downloads to 31 December 2014, were ranked number one in both the "Travel" and "Transportation" categories on iOS and Android in the UK on 5 January 2015. In addition to its consumer offering, the Group also provides rail booking solutions for large corporate entities, Small and Medium Enterprises and Travel Management Companies, and supports the online sales platforms of a number of Train Operating Companies.

(* excludes Northern Ireland)

Consumer products & tools

thetrainline.com can help you save money on train tickets

  • You can save on train tickets compared to buying on the day; with some savings available up to midnight the day before.
  • If you are flexible about when you travel our Best Fare Finder tool can help you find our cheapest tickets.
  • With our leading free mobile app you can now buy and save on train tickets whenever and wherever you are. On some routes you can have your ticket sent straight to your phone.
  • Our Ticket Alert feature will let you know as soon as tickets go on sale for a particular date so you have the best chance of snapping up the best deals.
  • You can view live information the same as the station and find train times in an instant with our quick train times tool.

We also offer various ways to get your tickets, including

  • Collection from Self Service ticket machines, at most UK origin stations.
  • Print your own - print train tickets for travel from your own printer. (Selected routes/ tickets)
  • M-tickets - mobile tickets delivered to your phone (Selected apps/routes/tickets)
  • Postal delivery.
  • You can view bookings made on the website on your mobile phone giving you total access to your journey details wherever you are.

For customers outside the UK we can help you plan journeys and book train tickets for travel in Europe. Start planning your European rail journey now.

To find out more, visit our Customer Tools page.

Business products & services

Whatever type of business or organisation you are, thetrainline.com can help you save money . We also offer you tools that allow you to control and monitor your rail spend. We offer both self service & account managed services to cater for all requirements, providing:

  • Websites, call centre services and on-site ticketing solutions for both day-to-day business travel use and season tickets.
  • Online and offline rail booking and fulfilment solutions.
  • Rail content and systems integration for third party online booking tools and systems such as KDS, GetThere, Amadeus e-travel, Traveldoo and Travelport GDS.

To find out more, visit thetrainline business site.

We are accredited by National Rail / ATOC (Association of Train Operating Companies) and offer a secure website experience.

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